Privacy Policy

1. Information We Collect

When you register on Diskweb Infra, we collect:

• Account information: Name, email address, phone number, city, and state.
• Professional details: Company name, role (builder, contractor, or engineer).
• Verification documents: GST certificate, PAN card, trade license, Aadhaar, or engineering degree — uploaded for identity verification.
• Usage data: Pages visited, actions taken on the platform, IP address, and browser information.
• Project and bid data: Projects posted, bids submitted, and messages exchanged on the platform.

2. How We Use Your Information

We use the information collected to:

• Verify your identity and professional credentials
• Operate, maintain, and improve the Diskweb Infra platform
• Enable project posting, bidding, and contractor discovery
• Send transactional notifications (bid acceptance, verification status)
• Calculate and display Trust Scores
• Prevent fraud and ensure platform safety
• Comply with applicable Indian laws and regulations

3. Document Storage

Verification documents (GST, PAN, trade licenses, degrees) are uploaded securely to our server. These documents are:

• Accessible only to Diskweb Infra admin staff for verification purposes
• Not shared with third parties except as required by law
• Stored with access controls to prevent unauthorized access

4. Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

• Platform visibility: Your name, role, city, and trust score are visible to other verified users for project and contractor discovery.
• Legal compliance: If required by Indian law, court order, or government authority.
• Service providers: Hosting, email delivery, and analytics providers — bound by confidentiality agreements.

5. Data Retention

We retain your data as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or to resolve disputes.

6. Cookies

We use session cookies to keep you logged in and remember your preferences. We do not use tracking cookies or sell data to advertisers.

7. Security

Passwords are hashed using bcrypt. All data is transmitted over HTTPS. We regularly review access controls and security practices. No system is 100% secure — please use a strong, unique password.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for optional data processing

To exercise these rights, email us at info@diskwebitsolutions.com.

9. Changes to This Policy

We may update this Privacy Policy periodically. If changes are material, we will notify registered users via email. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or concerns:

Diskweb IT Solutions LLP
Email: info@diskwebitsolutions.com
Phone: 9217001057